- Managing customer database
- Answering to incoming calls and tickets
- Creating interaction and communicate with customers
- Making optimal use of information resources
- Recording and archiving tickets and contacts information
- Submitting daily reports
Requirements
- Minimum 1 year of related experience
- Preferably B.A or M.A
- Knowledge and experience of Microsoft Office software and CRM
- Time management
- Creative
- Active
- Motivated
- Public relation
- Self disciplined
