Job Description
● Providing the necessary processes for all executive processes in the department (Italy). ● Prepare and set up flowcharts for defined processes to make clear the process for staff. ● Prepare checklists for flowcharts and defined processes to make sure all steps are following by staff and avoid missing any dead line or step for all clients. ● Developing an effective and continuous communication system during the execution of the case and obtaining the satisfaction of the applicants. ● Managing the performance of team based on defined processes (in terms of quantity and quality of performance). ● Responding and reporting to internal senior managers in specific timing program. ● Supervising all process of active cases in department by delegating task and duties between team members. ● Managing and solving problems which may happen for clients by getting senior managers advices. ● Providing timing program for all process to avoid missing any dead line.
Requirements
● Advanced knowledge of English language in both writing and speaking (candidates with IELTS score of upper than 6.5 are prefeed). ● Advance knowledge of all steps of all process of Italy cases execution in Apply step. ● Advance knowledge of all steps of all process of Italy cases execution in Provincial Scholarship step. ● Bachelor's degree. ● Work experience: At least 3 years of experience in the immigration implementation team and at least 1 year of team leadership experience. ● Priority is given to candidates who have worked in the Italian team. ● Able to manage team time and work affairs in stressful situations in terms of workload and lack of time. ● Able to define execution processes. ● High accuracy in work and ability to maintain team work. ● Responsibility for obligations to applicants. ● High ability of communication positively with applicants.
Employment Type
- Full Time
Job Category
Seniority
Details
Employment type
- Full Time
Job Category
Educations
Seniority
