IT Help Desk

Job Description

- Troubleshooting Microsoft Windows services and supervising hardware installations. - Installing, testing and configuring new workstations, related Equipment and software. - Managing PC setup and deployment for new employees. - Assist enterprise software (Active Directory, e-mail, anti-virus, network, accounts) - Managing user accounts, permissions, email and Anti-virus. - Assigning users and computers to proper groups in Active Directory. - Performing timely workstation hardware and software Upgrades as required. - Maintaining documentation, such as; network diagrams, typologies, computers assets, etc. - Managing all system back-up and restore systems.