Job Description
● As an In-office support specialist you will be part of our team to provide our clients with integrated, quality services. ● You will provide in-office administrative support to our staff and business Immigration services clients who recruit employees to work and live in Canada. ● In-office essential services to be provided. ● Arranging and monitoring couriers. ● General filing of client documents and file retrieval. ● Printing, photocopying and scanning correspondence and documents. ● Responsible for implementing and managing administrative processes in support of our clients and resolve administrative issues and concerns. ● Effectively and efficiently manage multiple projects and competing deadlines with minimal supervision. ● Adapt to changing priorities and remain flexible to meet in-office support needs, take initiative and anticipate what is required to accomplish various goals. ● Demonstrate an ability to understand and follow specific, detailed instructions. ● Demonstrate a team-oriented approach and demonstrate strong interpersonal and written/oral communication skills. ● Strong administrative skills, mature business sense, and ability to perform in a dynamic, time-sensitive environment. ● Possess initiative, good judgment, as well as the ability to handle confidential information. ● Prepare letters for team to government authorities and clients. ● Responsible for escalating administrative issues and concerns. ● Effective communication with IRCC and clients with respect to required documentation, compliance, preparation related to their case. ● Draft affidavits and legal submissions in support of clients' applications. ● Control of the timelines and additional required documents related to the case.
Requirements
● At least 2 years of experience. ● Tremendous desire to learn and expand your knowledge on a daily basis. ● Desire and ability to work in a fast-paced and deadline-driven environment. ● Excellent English language skills, especially written communication skills. ● Our valuable appreciation for working independently in a critical role. ● Skills to accurately draft and provide support to the client’s immigration case. ● Knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook, Word) and experience following standard formatting tools. ● Great time management skills. ● An ability to prioritize tasks based on comparative importance and urgency. ● Excellent organizational and time management skills. ● Ability to interact effectively with others while working under pressure with tight timelines.
Employment Type
Seniority
Details
Employment type
Educations
Seniority
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