-Identify and handle customer needs and complaints to achieve satisfaction
-Manage incoming calls and customer inquiries (phone and email)
-Prepare daily, weekly and monthly reports
-Control and Track the sales process
-Check payment process
*It’s a Full Time position
*Flexible Work time (Day and night shift)
Requirements
-Minimum Bachelor's degree
-Minimum 1 year of related experience
-Strong phone contact handling skills and active listening
-Highly skilled in relationship/people management
-Being familiar with customer services
-Having strong problem
-Solving skills
-Be friendly, professional, and polite
-Advanced in Microsoft Office
-Responsible and committed
-Proactive learner
-Fast Typing
-Be patient
-Familiarity with English
-Gender Preference: Female
-Ideal Age Range: 25 - 30