Customer Service Expert

Rayanmehr Tehran

Posted 5 years ago

Job

Company

Salary

Applicant Insights

Job Description

• Manage incoming calls and customer inquiries (phone and email) • Identify and handle customer needs and complaints to achieve satisfaction • Prepare daily, weekly and monthly reports • Control and Track the sales process • Check payment process

Requirements

• Being familiar with customer services • Young, energetic • Advanced in Microsoft Office • Be friendly, professional, and polite • Highly skilled in relationship/people management • Responsible and committed • Proactive learning • Strong phone contact handling skills and active listening • Web research skills • Familiarity with English • Fast Typing • Be patient • Having strong problem solving skills • Full Time • Age Range: 25-30 • Female • Minimum Bachelor's degree • Minimum 2 year of related experience

Employment Type