سرپرست انبار خدمات پس‌ازفروش

Job Description

● Achieve high levels of customer and technicians satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods and spare parts. ● Measure and report the effectiveness of warehousing activities and employees' performance. ● Organize and maintain inventory and storage area. ● Determine staffing levels and assign workload. ● Maintain items record, document necessary information, and utilize reports to project warehouse status. ● Identify areas of improvement and establish innovatively or adjust existing work procedures and practices. ● Provide a safe working environment, adhering to health, safety, and environmental procedures and ensuring they are understood and practiced by the team at all times. ● Plan, coordinate and monitor the receipt, storage, and dispatch of parts. ● Ensure that all relevant procedures and processes are followed and adhered to in line with the company’s procedures and requirements. ● Identify errors and eliminate root causes using robust countermeasures. ● Sustain the corrective actions to eliminate repeat issues. ● Monitor and review operational methods to facilitate both qualitative and quantitative improvements within the operation whilst ensuring continuous customer service. ● Ensure security of warehouse environment and maintain access control, ensuring 5S housekeeping standards are maintained at all times. ● Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy. ● Monitor stock levels in order to highlight minimum and excess levels and therefore prevent part shortages. ● Inventory control, forecasting parts orders, sales planning, supply of parts. ● Coordinate the import of parts with customers and suppliers, controlling the inventory of suppliers and branches. ● Monitor defective parts and inspection of parts and consumption process of branches. ● Coordination of purchase and supply of goods for exchange items.