Job Description

-Plan, coordinate and control the activities of the personnel of the warehouses under supervision in order to ensure the good performance of the tasks assigned -Maintain correct and accurate records of inventory and location storage quantities and cost control to ensure alignment is maintained and kept consistent within the day to day warehouse and distribution activities -Recognize and resolve warehouse and quality issues through Corrective Action Plans -Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials -Co-ordinate with internal customs department to ensure custom clearance procedures are compiled and legal requirements are met accordingly to customs law -Develop good relationships with customer to ensure high customer service level is maintained at all times and ensure that processes & procedures are followed and adhered to in that clients expectations are met and exceeded -Compile statistics and performance reports, KPIs, analyses non-conformities, and initiates and implements corrective actions/improvement plans -Pro-active preparation and implementation of continuous improvement plans and initiates innovative solutions to increase productivity and quality of service to customers -Ensure that Staff Performance Appraisals are duly conducted, completed and reported for all the staff reporting into you by the time-frames specified by the Company -Develop & drive competence and motivation of staff in all respects -Ensure a high standard of housekeeping at all times by subcontractor and staff itself -Playing an active role in initiating, executing and follow up on projects initiated in the Logistics Strategy as and when needed -Inspect physical condition of warehouse and equipment to be in good working order -Constantly & strategically look at procedures & operations in order to improve and maximize customer satisfaction through cooperation with other departments and third party transporters -Manage staff time and attendance, inclusive of overtime worked with tight disciplines in place -Optimize individual employee performance through effective leadership, coaching, development & training, motivating staff and creating opportunities for future growth -Promotes a good working atmosphere within the team and continuously focuses on improvements -Supervise the Load and unload trucks delivering and/or picking up cargo and ensure vehicles or containers are in good condition and of high standard