Job Description
• Control and Maintenance IP Telephony systems • VoIP Troubleshooting • Worked and familiar with Network and VoIP Protocols • Supporting customers via call, email, and ticket ... based on policy and procedures defined by management or supervisors • Follow up customer and user request • Provide documentation, guidance and reports
Requirements
• At least three years’ experience in IP Telephony systems • At least BSc degree in IT (Computer, Electronics or Telecom engineering) • Familiar with programming language • Experienced working with VoIP devices (IP-Phone, Gateway , softswitch) • Good Knowledge of network and VoIP technology • Good knowledge in VoIP network design • Familiar with linux and scripting language • Familiar with Cisco VoIP servers and Elastix Server • Ability to work under pressure • Ability to be pro-active with a sense of urgency • Good communication and team working skills • Hard Working
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Seniority
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