Job Description

Objective: full command of English for visa department Main responsibilities: Interaction with passengers. Answering passengers. - Provide quality customer service in person and over the phone. - Interact positively and communicate effectively internally with staff, GM, marketing, tour, and tour managers as needed. - Create, complete, and manage accurate and timely reports to the manager - Create, maintain, modify, and manage all visa events in a computerized environment. - Perform other duties and responsibilities as assigned by tour manager or other management. - Scan and type all the visa forms - Preparing visa documents for embassies and if necessary going to the embassies with passengers - Filling out visa application forms