Job Description

- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives. - Design, plan, organize, or direct orientation and training programs for employees or customers. - Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials. - Evaluate training materials prepared by instructors, such as outlines, text, or handouts. - Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status. - Supervise, evaluate, or refer instructors to skill development classes.