Tour Manager

Nika Gasht Tehran

Posted a year ago

Job Description

We would like to expand our tours especially to Europe and creating new routes and itineraries for potential clients, an experienced tour manager who could supervise the team with his knowledge and creativity and has enough accuracy to design and improve services quality is our most welcomed colleague. (Nike travel is an appointed travel company of 4 European embassy in Tehran) Job’s main responsibility: - Acting as product manager for all the routes & supervising agents who respond to the passengers - Planning creative packages & continuously monitoring the targets - Managing quality of work by checking the passengers and market feedback. - Monitoring to ensure minimizing errors and team performance - Answer to customers calls /emails/partners. - Managing all general planning issues for a project or production

Requirements

- Act as sales agent - Related experience in customer relationship / Europe Tour and Travel / Project management - Familiar with customer satisfaction techniques & CRM standards & Tourism - Ability to work under pressure - Excellent decision making and problem solving - Excellent communication skills - Excellent computer skills including MS Office software and other related software - Strong will to be the major player in the market. - English fluency

Job Categories

  • Product Development, Research & Development (R&D)
  • Sales & Customer Service
  • Marketing, Advertising, Market Research & Branding

Employment type

  • Full Time

Seniority

  • Manager

Job Categories

  • Product Development, Research & Development (R&D)
  • Sales & Customer Service
  • Marketing, Advertising, Market Research & Branding

Employment type:

  • Full Time

Education:

Seniority:

  • Manager

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