Technical Support Officer

Technical Support Officer

Job Description

-As a Technical Support (Tech Support) Worker, you will be tasked with monitoring and maintaining an organization’s computer systems and networks -You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone

Requirements

-Minimum 5 years of experience in IT system administration in a heterogeneous environment of Windows and Linux -Familiarity with hosting service providers in Iran and experience in configuring various services like domain, DNS, email, chat, preferably with CPanel based hosting services -Good understanding and proven experience in setting up SAMBA based domain environment that includes setting up domain controller, managing users, adding windows computers, setting up home directories, print services -Ability to implement various corporate group policies using SAMBA based environment -Experience in the creation and deployment of Windows images and patches for laptops and managing the environment independently -Experience in providing end-user laptop hardware support, coordinating with the hardware vendor to repair the hardware -Experience in providing software support for end users that includes software installation, troubleshooting, fixing problems -Experience in managing anti-virus software environment including client installation, anti-virus policy management, virus definition updates -Proven experience in managing firewalls that include configuring VPN tunnels, routing, firewall policies, internet -Experience in managing tools like git, Jira, confluence wiki, Jenkins, will be an added advantage. -Be extremely proactive in identifying issues and tackling challenges -Be very thirsty to learn and grow, both professionally as well as personally -Other important requirements include technical skills listed below -Proven ability to learn quickly and apply new technologies -Good Knowledge of English Language (Writing and Speaking)

About Company

50-99 employees

Tecnotree is the full-stack Digital Business Support Systems (BSS) provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the globe. Headquartered in Finland, Tecnotree is a public limited company listed in NASDAQ Helsinki. A global provider of telecom IT solutions for the management of products, customers and revenue, Tecnotree helps Communications Service Providers to transform their business towards a marketplace of digital services with around 600+ telecom experts. Tecnotree serves around 90 service providers in around 70 countries and has offices in Europe, Middle East, Africa, Latin America, and Asia. Our solutions in the areas of BSS such as Digital Customer Lifecycle Manager, Digital Convergent Billing System, Digital Partner Relationship Manager, etc, are helping CSPs to grow by creating innovative services, offering service ...

Similar Jobs

Zharfpouyan Toos | استخدام در ژرف پويان توس

2 months ago

IranTalent | استخدام در آریا تالین گام

DevOps Engineer

Full Time

IranTalent

Tehran

a month ago

Persia Fava Gostaresh | استخدام در پرشیا فاوا گسترش

Senior Network Security Expert

Full Time

Persia Fava Gostaresh

Tehran

21 days ago

Arya Hamrah Samaneh | استخدام در آریا همراه سامانه

Network Security Specialist

Full Time

Arya Hamrah Samaneh

Tehran

a month ago

Rayanmehr | استخدام در رايان مهر

IT Specialist

Full Time

Rayanmehr

Tehran

14 days ago

Mega Group | استخدام در گروه مگا

12 days ago

Khorasan Electric Industrial Company | استخدام در صنعتي الكتريك خراسان

MIS Expert

Full Time

Khorasan

Tehran

a month ago

Raya Fintech | استخدام در توسعه فناوران مالی رایا

a month ago

Farmand (Parand Chocolate) | استخدام در فرمند (شکلات پرند)

IT Manager - Hashtgerd

Full Time

Farmand (Parand Chocolate)

Hashtgerd

2 months ago

Resan Chic Tejarat (RCT) | استخدام در ناصر مثنی

Digital Marketing Expert

Full Time

Resan Chic Tejarat (RCT)

Tehran

2 months ago