Technical Support Expert (Automative)

Technical Support Expert (Automative)

Job Description

•To Approve PWA (prior Work Approval) for warranty issues •Electrical and Mechanical Diagnosis on vehicle •To follow up technical complaints of customers •To consult dealers and technicians in diagnosis •To attend in training courses and correspondingly teach the technicians and expert in dealers •To use Technical Service Bulletin (TSB) •To issue Quality information Report

Requirements

•B.S/ M.S. in Mechanical Engineering or Automotive Engineering •2 years of related experiences •Excellent communication and teamwork skills •Flexible problem solver •Working knowledge of various technology applications (e.g., Microsoft Office, information systems) •Ability to travel and work under pressure situations •Knowledge of Automotive industry (Mechanical & Electrical & Diagnosis) •Knowledge of after sales service process •Good knowledge of English in Automotive engineering in writing, reading and speaking •Familiar with warranty process •Familiar with CRM process

About Company

500 employees or more

G.B.G is a great Iranian business group, founded in 1953 with over 10 active companies. The most famous companies are Golestan, Mehvar Machine, Asan Motor and Atlas Khodro. These companies operate on automotive sales, FMCG, warehouse and logistics, IT and etc with over thousand staffs. GBG companies have partnership and authorized dealer from some multinational companies such as Komatsu, Hyundai, Kia Motors and Twinings. GBG companies with dynamic environment have desirable opportunities for all active and smart managers and specialists.

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