مدیر پروژه فنی

نقش اول کیفیت

منتشر شده 4 سال پیش

Job Description

• Manage the execution of the Project Scope of Services (cost, time, and quality) ensuring the fulfillment of contractual obligations by the Company, the Customer, and any third parties. • Based on the service scope and targets, elaborate a comprehensive and realistic General Project Plan. • Set up and manage within his functional area, the Project staff, securing fulfillment of the area objectives and responsibilities. • Collaborate within his area, with the Company HQ in the sub-contractor selection process. • Manage within his functional area, the operational relationship with the Customer, securing to achieve a high level of satisfaction from the Customer regarding the delivery performance. • Follow within his functional area, all internal agreements (WLA) between the Project and Optimization and other delivery organizations. • Follow within his functional area, the external operational agreements (OLA) between any delivery organization and the Customer. • Ensure within his functional area hierarchical report to senior management on critical incidents is followed and the customer is always involved and updated according to contractual requirements. • Follow within his area, all governance instances (internal or external), and ensure operational and financial performance are being correctly monitored and reported. • Manage any dedicated third parties to be involved in the Project delivery solution, seeking to obtain the best cost-benefit relation. • Define and set individual and collective objectives (KPI’s) for the department, cascaded down from the general department objectives, within the performance review process. • Evaluate individual and collective objective achievements. Propose rewards and salary increases within the salary review process cycle. • Optimize and improve the department performance in terms of organization and proper size. Highlight specific training needs. • Supervise and follow the department’s day to day activities, define priorities, choose orientations, and take decisions. Ensure coherence of mid- and long-term projects. • Organize and run regular department meetings to cascade the company strategic orientation and collect critical information (issues, problems, difficulties) to report for senior management. • Motivate and engage employees through regular communication and monitoring of the teams. • Monitor the department social climate to mediate and resolve employee conflicts, if necessary.

Requirements

• At least 10 years of relevant working experience in the related field. • BS degree in related fields. • Locan candidate • Excellent knowledge of the process of Telecom Operator processes and the constraints related. • As working in a start-up company, to exhibit a degree of ingenuity, creativity, and resourcefulness. • Management of engineering projects of similar scope. • Management of teams of independent jobs. • Ability to operate in a performance-driven organization.

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