Job Description

• To implement & maintain the critical skills framework and identification of critical skills needed in the organization • To conduct training needs assessment for staff and liaise with groups to design IDP support individual performance agreement • To source and develop effective learning solutions to implement staff development plans and individual succession/career development plan for long term development • To implement learning solutions in an effective way to meet MTNIrancell service standards • To assess training supplier and provider input to management team to select new suppliers • To ensure the training data are kept accurate and updated • To organize, establish and maintain relationships with learning providers and supplier • To promote the culture of knowledge sharing and management in organization • To evaluate and analysis talent development programs and provide insightful reports and analysis • To liaise with other HR teams to ensure the necessary support are provided to employee development programs • To design digital content according to the requirement of internal customer and make it available in digital learning platform • To research and analyze on latest technology of digital learning in Telecom industry and provide improvement plan • To prepare reports summarizing distance learning statistical data or describing distance learning program objectives and accomplishments • To develop knowledge management Policy, procedures and process and monitor its compliance and implementation in the company • To provide requirement for knowledge management implementation and maintaining systems • To conduct evaluation of KM performance and its effectiveness and provide improvement plan