Job Description

-Analyze, monitor and ensure that the organization processes are comply with international standards such as ISO9001: 2015 -Designing processes based on standard notations such as BPMN 2.0 -Design of organizational structure commensurate with organization's processes and strategy -Identify improvements in business process and provide systematic solutions -Develop and Optimize organizational strategies, processes, policies and procedures -Preparing business analysis and managerial report -Managing organizational document management system (DMS); i.e. designing and implementing required documents (procedures, instructions, forms) -Assessing process effectiveness within the organization via defining and monitoring KPIs -Conducting and performing internal and external audits based upon the implemented management system standards -Following up corrective and preventive actions

Requirements

-At least bachelor degree in Industrial Engineering/Management or MBA -At least 5 years working experience in related jobs -Ability to lead and persuade colleagues and teammates -Very dynamic team player -Capability of problem solving -Good communication skills -Experienced in implementation and maintenance of management systems based on ISO 9001:2015 and service management systems (familiarity with financial services such as asset management, finance advisory, equity/debt capital market is preferred) -Knowledge of process management areas (BPM, BPR) -Knowledge of Strategic Management tools and techniques and organizational excellence models -Knowledge of Business Process Management Systems (especially Bizagi & ProcessMaker) and Business Intelligence tools (BI) -Strong critical and creative thinking skills -Good ability to manage conflicts among different teams and parties -Good knowledge about APQC PCF (2019)

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