کارشناس سیستم‌ها و روش‌ها

دیجی‌‌کالا تهران

منتشر شده 1 سال پیش

Job Description

● Work study on current processes and revise the current operational KPIs. ● Develop documentation for all related business events, processes, and procedures. ● Communicate and hold meetings to monitor and measure processes performance at different company levels to diagnose, analyze, simulate and find improvable areas in processes in line with objectives and missions. ● Design processes based on standard notations such as BPMN2 by focusing on the ITIL framework. ● Define, measure, and analyze KPIs for processes to assess process effectiveness. ● Propose new methods in order to reform the procedures and make them more efficient. ● Prepare standard earned value, based reports, including schedule updates, cost performance reports, and earned value curves, in a requested timely manner such as weekly, or monthly. ● Provide key dates, milestones, work breakdown structure, and schedule requirements. ● Create and adjust project budgets and cost estimation time schedules for projects and forecasting project goals and completion.

Requirements

● Bachelor's or Master's degree in Industrial Engineering or other related fields. ● Deep knowledge of work-study methods with industrial engineering standards. ● Good knowledge of BPMN, and ITIL. ● Proficiency in codifying new processes and coordinating them among the related departments. ● Deep knowledge of system analysis. ● Good communication skills.

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