Job Description
- Monitor and control the loading and testing of switch versions
- Manage switch and back office access
- Analyze problems arising in critical situations and find possible causes of the problem
- Monitoring the performance of contracting companies (Intech & Tosan)
- Overseeing the follow-up and briefing of partner companies in times of crisis in the context of switches (Tosan, Intech, Saman Bank, Shaparak and IT Services) to resolve the problem
- Controlling transaction logs, identifying and identifying failed transactions, and providing confirmation of transaction status and refunds to customer accounts