Job Description

- Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service. - Responsible for the performance of sales team and ensuring our staff give great customer service. - Supervise, train, and coach the sales team. - Monitor the financial performance of the store, and propose necessary changes to bridge the gap between the current and planned performance. - To deal with customer queries and complaints and ensure that customer care strategies are implemented. - Manage the stock level. - Prepare daily, weekly and other frequent reports.