Job Description

We are looking for an SQL Developer who enjoys working in a technically challenging environment and as part of a team at Golrang system (professional IT Company of GIG). Main responsibilities are as below: - Responsible for responding to and resolving complex customer problems via phone, email and remote access - Focuses on in-depth problem analysis of system and their integration into enterprise-wide mixed environments - Isolate and provide resolution to customer issues or qualify the customer issue for Development level assistance or other assistance from other functions - Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained - Use fundamental technical troubleshooting skills obtained through performance of the role to define and isolate technical issues - Actively participate in some or all phases of the software development and maintenance cycle; These phases include working on customer-based problems dealing on reproducing and researching customers issues, troubleshooting, debugging, documentation, software maintenance, and testing