Support help desk to assist users with resolving software issues and questions
Manually test applications to ensure functionality, quality and performance
Review user feedback, use cases and functional requirements
Validate and document reported software bugs
Track user requests for features and changes
Track bug reports and follow-up with development team
Provide metrics reporting to support the software development initiatives
MS Degree in Computer Engineering, IT engineering, or equivalent
2 years of related experience
Familiar with T-SQL and Fanavaran software
Ability to support application users by phone and email
Strong application troubleshooting skills
Strong written and verbal communication skills
Strong critical and creative thinking skills
Patient with software users at all technical skill levels
Very Dynamic Team Player
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Saman Insurance Co. was established with a corporate capital of IRR 200 bln divided into 200 mln shares, each with a par value of IRR 1000, and registered under No. 241059 at the Organization for Registration of Companies on 15.02.2005 to provide commercial insurance services in property, liability and insurances of persons. On 01.03.2005 it received its operation permit from the Central Insurance in life, non-life as well as reinsurance, and began its operations as the sixth member of Saman Financial Group.
The members of the founding board of Saman Insurance Co. consist of Saman Bank, Saman Bank Investment Co., Sarcheshmeh Copper Investment Co., Pension Fund of National Iranian Copper Industries Co., Steel Employees Support and Pension Fund Institute, as well as several physical persons and legal entities with long records in financial and manufacturing industries. In July 2018, the corporate capital was increased to IRR 1,500,000,000,000. To satisfy clients and to provide desirable services to the insured people, the members of the board of directors employed skilled expert forces in insurance matters as senior and middle directors to create innovation and to make a difference in the provision of products and services in the insurance industry.
500 employees or more
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