Software Support Specialist

Software Support Specialist

Job Description

Support help desk to assist users with resolving software issues and questions Manually test applications to ensure functionality, quality and performance Review user feedback, use cases and functional requirements Validate and document reported software bugs Track user requests for features and changes Track bug reports and follow-up with development team Provide metrics reporting to support the software development initiatives

Requirements

MS Degree in Computer Engineering, IT engineering, or equivalent 2 years of related experience Familiar with T-SQL and Fanavaran software Ability to support application users by phone and email Strong application troubleshooting skills Strong written and verbal communication skills Strong critical and creative thinking skills Patient with software users at all technical skill levels Very Dynamic Team Player

This position is no longer available.

About Company

500 employees or more

Saman Insurance Co. was established with a corporate capital of IRR 200 bln divided into 200 mln shares, each with a par value of IRR 1000, and registered under No. 241059 at the Organization for Registration of Companies on 15.02.2005 to provide commercial insurance services in property, liability and insurances of persons. On 01.03.2005 it received its operation permit from the Central Insurance in life, non-life as well as reinsurance, and began its operations as the sixth member of Saman Financial Group. The members of the founding board of Saman Insurance Co. consist of Saman Bank, Saman Bank Investment Co., Sarcheshmeh Copper Investment Co., Pension Fund of National Iranian Copper Industries Co., Steel Employees Support and Pension Fund Institute, as well as several physical persons and legal entities with long records in financial and manufacturing industries. In July 2018, the ...

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