Job Description

Mission: • To develop, maintain and support software and platform for network statistics and trends • To ensure the Network Performance Management (NPM) tool used by users across the organization is kept running 24x7 to show statistics cross network • To integrate new components to NPM tool with network elements Role complexity: • To liaise with department and vendors (if need be) in order to prepare required software based on user software requirements Task Complexity: • To analyze functional systems and user software requirements for the Network in order to develop new or modify existing software, tools and queries for needed purposes and keep related data and applications updated at all times or integrate new elements into existing tools • To conduct data mining (including but not limited to running queries, etc.) to provide statistical reports based on network data and provide required data analyses using a variety of methods in order to improve performance of Network KPIs and escalate related issues for resolution • To interpret requests and client feedback in order to determine analytical approach in providing business insight in performance area • To implement required software (tools) solutions partially or totally according to design and development specifications • To improve database performance and application of existing tools especially NPM tools • To monitor NPM tool components for effectiveness, resource utilization, stability and performance and ensure all of components are working at all times • To provide maintenance support on all developed Network Performance systems • To produce and maintain technical documentations on all systems in accordance to pre-defined standards and procedures • To ensure successful and scheduled implementation and maintenance of quality systems • To ensure developing KPI formula in NPM tools are based on customer requirements