Job Description

● Work as a liaison between customer's business users and development team to bridge the gap between business and technical teams. ● Review current state business processes and offer solutions for improvements. ● Support the business during user acceptance testing. ● Prepare training documentation for users as well as organize formal sessions. ● Maintain an up-to-date knowledge of IT and business processes. ● Conduct research to identify ways to improve systems performance and efficiency. ● Collaborate with technical specialists such as business support systems engineers and developers to optimize and enhance a system. ● Carry out analysis to define configuration specifications and business technological requirements.

Requirements

● Minimum 1+ years’ experience in customer engagement for custom-tailored software. development, product support processes. ● Bachelor degree in IT, Computer Science or similar. ● Familiar with ICT Business Analysis/Management. ● Familiar with Agile Scrum methodology. ● Familiar with databases (Relational/Non-Relational). ● Familiar with object oriented programming. ● Familiar with middleware. ● Strong knowledge of business to software process mapping.

Employment Type

  • Full Time

Details

Employment type

  • Full Time

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