Job Description
We are looking for a Social Media Manager who can enhance our brand and build strong online communities through our various social media platforms. As a social media manager, you'll need to: • Work closely with the marketing team to develop social media campaigns that help to achieve corporate marketing goals • Develop a social media strategy and set goals to increase brand awareness and increase engagement • Manage all social media channels such as Facebook, Twitter, Telegram, Google+ and Instagram • Plan content and delivery and use tools to manage multiple social media channels • Develop and manage competitions and campaigns that promote our organization and brand • Create engaging multimedia content and/or outsource this effectively • Form key relationships with influencers across the social media platforms • Manage and facilitate social media communities by responding to social media posts and developing discussions • Monitor and report on performance on social media platforms using tools such as Google Analytics
Requirements
• Bachelor’s Degree in Marketing, Communications or related field • 3+ years’ experience in social media management • A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers • Strong editing and writing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques • Knowledge and understanding of algorithms and search engine optimization • Creative skills for contributing new and innovative ideas • Strong verbal communication skills for articulating ideas to colleagues and clients • Organizational skills, with the capacity to priorities and work across multiple projects • The ability to work well under pressure and meet deadlines • Data analysis skills and statistical prowess to draw actionable insights • Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers • An eye for detail and the ability to work accurately • Excellent team work and networking skills
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