Server & Storage Systems Maintenance Engineer

Naghsh Aval Keyfiat (NAK)

Tehran

Posted a month ago

Job Description

• Follow operational end to end action to erase the network Problem. • Troubleshoot and repair equipment breakdown or failure. • Fix the problem in case of outage, and define action plan to avoid the same problem in the future. • Detect all elements related issues regarding all CM and PM needs to be performed. • Provide the preventive maintenance report and highlight in case of deviations. • Receive Work Order/CR, check and confirm if any problem can be issued during the execution, inform the management in case of issues. • Respect the agreed SLA for WO/CR execution, and inform Front office shift for any delay regarding previously agreed timeline execution. • Report and address immediately any deviations and anomalies, and ensure to send maintenance intervention report after each intervention. • Ensure all the information regarding the trouble (Alarms, Customer complaints) is completed in the system (Trouble Ticket /Network Database). • Ensure stock database is always updated. • Update the network database for each action done in the network. • Produce monthly report on all HW outages and provide root cause analysis.

Requirements

• Complete understanding and hand on experience on the Server & Storage Systems in Data Center & related Tools. • Strong analytical and troubleshooting skills. • Field maintenance activity management. • Communication Skills. • Rigor & Organization. • Team Work. • Working under Pressure • Minimum of 2 years working experience in relevant technical fields. • At least BS degree in related majors such as Computer, IT & Electrical Engineering, etc. • Pre-Intermediate English. • Intermediate knowledge of MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.). • Ability to work off hours depending on Network outages and the Customer requests. • Full time availability (24 x7) to support after office hours and be able to relocate with in the country. • Full mastery of the ilo console and configuration of HP servers. • Full control over irmc console and Fujitsu server configuration. • Familiarity with HMM and IBMC consoles and configuration of Huawei servers. • Familiarity with XSCF console and SC oracle servers. • Familiarity with LAN and SAN and the basic concepts of storage systems. • Familiarity with the concepts of Power, Cooling and Cabling in data centers. • Familiarity with the concepts of storage systems and replacement of defective disks. • Familiarity with the basic concepts of the Linux operating system.

Job Categories

  • IT - Network Administration
  • Installation & Commissioning
  • Technician

Employment type

  • Full Time

Seniority

  • Experienced professional

Job Categories

  • IT - Network Administration
  • Installation & Commissioning
  • Technician

Employment type:

  • Full Time

Seniority:

  • Experienced professional

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