Job Description

• To monitor all commercial relationship obligations with Corporate and Government’s after commercial agreements are concluded • To maintain a proper communication link between various EB teams and also other company teams to ensure required information is disseminated in a timely manner • To oversee E2E process of enterprise sales planning and ensure afore set milestones are in progress as planned. • To ensure proper sales reporting and analysis is in place for all sales channels and also required insight is being generated through different channels • To develop proper initiatives to ensure the delivery, execution and support of current landscape of the Enterprise sales channel to achieve identified revenue targets • To drive new contract acquisition, product growth, and ensure sales team meet and exceed all sales, operational, and performance objectives. • To conduct research to identify Enterprise and Government related business sales opportunities and report on international trends emerging in the B2B business environment • To translate the targets for acquisition, retention and profitability, considering the long term implications of actions from a more broad perspective • To develop B2B sales support process strategies for Enterprise Business function from customer engagement to revenue cycle management and own the Fulfillment, Assurance and Billing (FAB) process. • To implement strategies to establish and maintain relationships with all Enterprise and Government’s accounts • To establish a proper process/ line of communication to ensure that the Enterprise inputs are being delivered to Solution Development Department for product development functions • To prepare annual budgets for the Enterprise sales channel and ensure all expenditure is in line with the agreed budgets. • To initiate and manage ad hoc sales projects to boost sales performance in the EB channels • Define the department KPAs and KPIs and cascade these to the managers of Segments • Clarify roles for the several levels of account managers to match the level of expertise and results required • Drive initiatives that will enhance the Business Sales, internal/external customer experience and have direct interaction with Sales Leadership, Sales Staff, and Customers and maintain Cross-Channel relationships. • Identify and develop process and systems improvements (e.g. online fault reporting, automated APN reporting) • Apply research in an optimal way to add as much value as possible to this and to other areas of the business • Communication results and recommendations to the relevant areas effectively to build a competitive advantage • Recommend innovative solutions to enhance Irancell’s performance in the Voice, Data, and Solutions area • Make continuous improvements at system, process and procedure level • Negotiation of best deals based on operational targets and business strategy • Establish sound relationships with clients and stakeholders • Exploit new opportunities to grow • Encourage continuous service improvement • Implement Cost-saving activities