Requirements
• 4+ Experience with design methods and business process modelling techniques
• Experienced in System Analysis and Modelling based on agile methodology like Scrum
• Familiar with Microsoft CRM custom workflows, entities, objects and attributes
• Experience with enterprise system implementations and related business processes
• Strong communication skills, both written and verbal
• Ability to work with modeling tools such as EA
• Experienced in functional and non-functional requirements gathering and documentation
• Skilled at analyzing and solving problems
• Experienced in database design
• BSc or MSc in Industrial Engineering, Computer Science, IT, or software engineering
Being familiar with ITIL framework would be an advantage