Job Description

JOB SUMMARY: The responsibility of this position is for implementing, documenting, maintaining, and supporting the technical environment required by SAP. Individuals in this position work at an extremely high technical level with an understanding of SAP, its underlying database, operating system, and hardware platform. Incumbents interact with the SAP development teams, SAP configuration teams, various technical teams, and business stakeholders to optimize and maintain the overall SAP reliability, availability, and performance. ESSENTIAL FUNCTIONS: • Implement and maintain the multiple SAP instances that comprise the SAP environment (Training, Sandbox, Development, Quality and Production). • Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly. • Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance. • Design and implement an optimal SAP configuration to maximize system performance and availability. • Install and configure all required SAP database servers and application servers. Distribute the online SAP user workload, monitor, and manage the SAP background job workload. • Maintain SAP performance by planning and executing SAP tuning strategies. • Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.). • Administer the SAP database (plan and perform database upgrades, apply database maintenance, design and maintain physical database layout, perform database reorganizations, design and implement backup and restore strategy, maintain database security, administer database performance, manage database storage, database problem determination and resolution, etc.). • Perform SAP client administration (create client, copy client, delete client, export/import client) as required. • Assist in the design, testing and installation of the SAP data archive process. • Apply SAP maintenance (hot packages and kernel upgrades) through all systems using a structured methodology. • Develop and maintain system documentation for all SAP instances and interfaces. • Architect SAP Solution Landscapes or assist SE with system Architecture. • Lead SAP system upgrades and installations projects. • Lead projects to migration SAP systems to Secure-24 datacentres. • Provide status reports for projects to management. • Build and maintain strong customer relationships. • Drive internal initiatives to better the overall performance, scalability and efficiency of the team.