سرپرست تیم فروش

تپسی مشهد

منتشر شده 2 سال پیش

Job Description

● Manage field agents to get the highest performance in terms of driver acquisition, through supervisors. ● Lead supervisors and field agents for increasing driver acquisition by daily visits. ● Organize and coordinate field agents’ schedules. ● Evaluate on-the-job performance. ● Manage supervisors to meet the targets of the whole team. ● Track hourly, daily weekly, monthly, and quarterly performance, and driver acquisition metrics. ● Meet all driver acquisition quotas and goals. ● Coach, counsel, recruit, train, and discipline field agents, through supervisors. ● Identify current and future trends that appeal to drivers. ● Monitor local competitors.

Requirements

● 2 years of experience in customer support, client services, sales, or a related field. ● Demonstrated and proven sales results. ● Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, and scheduling with Microsoft Office Suite or similar software. ● Focused on customer service. ● Excellent verbal and written communication skills. ● Persuasive and goal-oriented. ● In-depth understanding of company services and their position in the market. ● Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.

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