Mission: • Assess and control opportunities for Revenue Leakage whether internally or externally and bring it to agreed business acceptable levels, • Support activities in the Company to assess and control opportunities for revenue leakage that could occur pre-launch, during launch and post launch of new or changed product / service / subscriber promotion / incentive program / key network element or billing system change. Task Complexity: • Research, document and implement the industry’s best practices regarding to Revenue Assurance leakage prevention and detection, • Support RA Manager to identify best practices in Revenue Assurance, analyze and design methodology for implementation, • Support the development and establish the internal revenue leakage processes and systems, • Support the insertion of Revenue Assurance activities as a part of documenting business procedures, • Report on the leakage levels and quantify the loss to the business, • Take the ownership of delegated module in Revenue Assurance system, identify the requirements and deliver it through the business case for future system integration and delivery, • Assess and report on revenue enhancement / direct cost reduction opportunities, • Provide inputs on various Revenue Assurance projects and initiatives including ad-hoc projects handed over by management, • Undertake quality checks of revenue leakage cases to ensure they comply with legal requirements and locally adopted procedures, • Follow business processes in the Company with a special emphasis on revenue / direct costs recognition, • Support RA Manager in identifying and documenting Revenue Assurance risks and control points across business, RA objectives and activities to meet such objectives, • Provide inputs to RA Manager in evaluating impact score of each activity – based on likelihood of occurrence of a discrepancy and significance of discrepancy.
Education: • B.Sc. in Computer, IT, Telecom or other related area. Experience: • Minimum of 3 years’ experience in an area of specialisation; with 2 years’ experience in conducting Revenue Assurance activities Knowledge: • Good knowledge of IT, Finance and other business related issues, • System knowledge, • Working knowledge of MTN/GSM/Wimax/Telecom industry especially the Prepaid business, • Trend analysis and interpretation, • Operations knowledge of GSM/Wimax Company, • Knowledge of Revenue Assurance methodologies, • Ability to influence across the organization, • Superior understanding of the Revenue Assurance processes for GSM/Wimax operations, • Superior understanding of the regulations related to RA, • Demonstrated superior understanding of operational dynamics. Skills: • Project Management Skills, • Strong problem solving and analytical abilities, • Strong sense of ownership, • Ability to effectively supervise others, • Ability to effectively monitor assigned personnel, • Good interpersonal skills, • Ability to influence and resolve conflict, • Good report writing skills.
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