سرپرست ارشد کنترل کیفیت و مانیتورینگ مرکز بازگشت کالا

دیجی‌‌کالا تهران

منتشر شده 1 سال پیش

Job Description

● Supervise and manage quality control and monitoring team and compliance activities to achieve key site and corporate objectives. ● Monitor returned Items received from the province (country scope) and recognize issues. ● Manage his manpower to ensure adherence to the use of approved data. ● Act as advisor to team members to meet schedules and resolve problems. ● Monthly report in order to give feedback to the country DCs and get actions in case of deviation. ● Generate and implement ideas that improve performance indicators in line with cost and service goals. ● Work to resolve and prevent customer and seller complaints. ● Manage and monitor DC's issues. ● Ensure shift handovers are carried out without ambiguity.

Requirements

● Team leadership skills. ● Familiar with multi-category specifications. ● Executive, operational, and teamwork spirit. ● Problem-solving ability. ● Proven communicator in verbal and written disciplines. ● Communication skills in order to communicate with DCS and commercial. ● Experience working in changing and dynamic conditions.

Employment Type

  • Full Time

Seniority

Details

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