مسئول پذیرش

رش پارس تهران

منتشر شده 3 سال پیش

Job Description

The objective of the role: As Roche Pars Receptionist you will be the first point of contact and the front face of the company for all visitors, guests, customers, callers, and suppliers to promote a professional company image. As part of the general services team, you will also provide general administrative support related to offices and facilities. List of responsibilities: ● Maintain front desk procedures including contact information, directions, and frequently requested company information. ● Manage the switchboard: answer incoming calls, determine the purpose of the calls, and transfer calls. ● Take phone messages and ensure that the messages are passed to the right employees on a timely basis. ● Greet guests, interact with visiting vendors and direct them appropriately. ● Follow proper security procedures by monitoring visitors' access cards. ● Receive, sort, and distribute mail/courier/deliveries. ● Arrange courier services and perform administrative tasks related to Custom Clearance. ● Maintain inventories of office supply; order and re-stock as needed. ● Interface with the building for any arrangements regarding employee and visitor parking. ● Update office databases such as contact list, parking rotation, letter numbering, etc. ● Register new employees' data in the clock in/out system, register fingerprints, and issue door access cards.

Requirements

● University qualifications: Associate’s or Bachelor’s degree. ● Nature and length of previous experience: At least 1 year of experience in secretarial, customer service, or receptionist roles. Specialist Knowledge: ● Knowledge of telephone etiquette essentials. ● Knowledge of customer service essentials. ● Proficiency in MS Office. ● Good command of English and Farsi in both spoken and written forms. Soft skills and personality traits: ● Ability to manage multiple conversations, handle a fast-paced environment, and maintain composure with various personalities. ● Ability to foresee issues and having the initiative to solve them. ● Ability to collaborate positively with the general service team and other functions. ● Strong planning, prioritization, and time management skills. ● Effective listening, communication, and interpersonal skills.

Employment Type

  • Full Time

Details

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