Job Description

- Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages or scheduling appointments. - Liaising with staff in other departments and external contacts. - Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. - Transmit information or documents to customers, using computer, mail, or fax machine. - Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. - Collect, sort, distribute or prepare mail, messages or courier deliveries. - prepare and manage correspondence, reports and documents. - Receive payment and record receipts for services. - Organize and coordinate meetings and conferences.