مهندس کیفیت

نقش اول کیفیت تهران

منتشر شده 3 سال پیش

Job Description

• Verify the global coherence of the Company’s processes. • Implement and manage the Process Management System in coordination with the different actors and contributors of the processes. Set up and manage process reviews. • Update processes according to strategy plan and identify the control points. • Propose and pilot overall improvement action plans. • Elaborate and updates the risk matrix of the Company according to the COSO standards. • Implement the COSO risk management approach to the Process Management • Foster Internal Control and Risk Management culture (COSO) within the Company and propose action plans to improve manager adherence. • Inform and advise the Company’s top management about risks and internal control management. • Define and implement the Company quality policy and certifications. • Determine (supporting the management team) required processes and quality systems (ISO / ITIL / Lean / Sigma /ETOM, etc.) necessary to achieve the Company’s strategy. • Implement the selected quality systems. • Implement control tools required for a permanent quality results to support active, and dynamic management. • Establish internal quality audit plan, manage the audit roadmap • Definition and follow up of relevant KPIs. • Monitor adherence to required standards with operational managers and follow up action plans. • Coordinate quality review and testing processes to ensure continuous quality improvements. • Support operational teams for all required actions to permanently optimize the quality and productivity and to resolve customer issues

Requirements

• Experience of the Telecommunications services. • Experience in Etom. • Experience in implementing COSO standard for risk management • Experience in processes description, process reporting and process reviews • General knowledge and culture of all finance domains • Expertise in implementing advanced quality systems and models, and preparing successfully quality certifications. • Expertise in quality (ISO). • Expertise in BPMN2

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