Job Description
- Define process improvement needs and develop a plan to deliver recommendations. - Analyze and synthesize information to draw or change process accurately, logical, and actionable conclusions. - Break down process issues into digestible talking points and concise communications. - Create high-quality reports and presentations, models, analyses and other deliverable and present them to clients and upper management. - Manage the change management process. - Manage audit and assessment process management. - Documentation and update business process and work instruction. - Manage process optimization management. - Being responsible for defining and monitoring process indicators.
Requirements
- Master’s degree in MBA, Industrial engineering or business-related field. - At least 5 years of experience in a business process analysis. - Experience with process mapping. - Comfort working with groups, as well as sensitivity to individual, group and organizational dynamics. - Creative, "big picture" thinking while maintaining keen attention to detail. - Capable of communicating ideas clearly, both orally and in writing, to customers and technical resources. - Highly quantitative, analytical and business-minded. - High energy, can-do attitude with willingness to do what it takes to get things done to meet project deadlines. - Deep customer focus and experience with researching and determining customer needs. - Comfortable working closely with remote teams and virtual environments. - Familiar with Telecom Industry. - Has intelligence analysis skills. - Having familiarity with ITIL, eTOM and excellence models. - Having familiarity with BPMN2. - Expert in Microsoft office. - Language Skills: Fluent in English.
Employment Type
- Full Time
Job Category
Seniority
Details
Employment type
- Full Time
Job Category
Educations
Seniority
