Process Improvement Expert

Job Description

- Report to Organization Development Manager. - Maintains knowledge best practices in methods, standards and approaches in process management area; applies this knowledge to maintain the organization's competitive edge. - Design/ update the organizational Architecture documents (Like: Business Model, Organizational structure, Process Map, etc.) - Define processes and related documents. - Train and mentor process owners to write down the needed documents based on best practices and prepare work flows. - Train the staff on new procedures upon implementation and supervise the implementation phase. - Help process owners to define, measure and analyze KPIs for processes in order to assess process performance. - Monitor and report Business processes performance periodically. - Audit processes periodically to ensure processed are fully implemented and prepare audit reports. - Maintain and update all process-related documents for reference purposes. - Analyze processes and documents, design and implement them more efficient. - Identify the area of improvements and propose the appropriate solutions for business problems. - Ensure changes in processes are implemented and monitor progress and results. - Implement process improvement initiatives. - Set up meeting for identifying & solving problems in processes. - Develops and maintains management information, planning, and control systems. - Implements methods and modifications to reduce costs. - Design and implement Risk Management System.