Portal Support Expert

Portal Support Expert

Job Description

Objective of the role: Maintenance and support of Rightel Portal Services (eCare, Website, Dealer, B2B, registration and purchase(reg), Webchat, Auction, etc.). List of responsibilities: • Maintain and improve the projects • Optimize the page load speed • Website and Portal Update • Develop plans to increase project efficiency and performance • Provide instructions and user manuals on portal support • Collecting service development documentation and adding descriptions to guidelines that are understandable to others • Collaborate with design and engineering team to develop and optimize application software and services. • Collaborate with Custop team to resolve service problems.

Requirements

University Qualifications: Bachelor’s degree (ICT, IT, Software Engineering). Nature and length of previous experience: Minimum 4 years of relevant work experience in IT, ICT, Support, Operation, Maintenance, Web & Portal Services, Software & Systems... Specialist knowledge: Photoshop HTML CSS JavaScript Jquery SQL. Soft Skills and Personality traits: • Telecom Basics (2G, 3G & LTE) • Communication skills and organizational behavior • Time Management • Development and teamwork in organizations • Experience documentation • Problem-solving and crisis management techniques and methods

About Company

500 employees or more

RighTel has been awarded the 3rd mobile operator license and would launch the 3rd generation (3G) mobile services for the first time in Iran. Having been established in 2007, The company is a subsidiary of the Social Security Investment Company (SSIC), the investment company of the Social Security Organization (SSO), the largest non government investment company in Iran. With a great ambition, disciplined programming, professional management as well as allocation of highly skilled personnel, RighTel is heading towards launching a state of the art project which is unique in quality and scale all across Middle East region.

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