• Introduction to the ITIL Framework
• Introduction to the principles of management and resource planning
• Introduction to Strategic Management Principles
• Meet the requirements of ISO9001
• Introduction to Project Management Principles
• Introduction to Process Principles and Processor Structuring
Requirements
• Having a Bachelor of Arts degree
• Has three years work experience
• Skills in writing a report
• Programmer
• Inventive and creative
• Analyzer
• The spirit of teamwork
