مدیر اوپریشن

Job Description

The Operations Manager represents Baspar Plastics on plant level. With entrepreneurial actions, the position holder secures the future of the plant with optimization and continuous improvement. The job holder is responsible for all topics concerning the plant’s operations including planning, production, maintenance and warehouse. Main Tasks and Responsibilities: In charge of the overall operational performance of the production plant, the job holder is responsible for the following departments: • Planning • Production • Quality • Maintenance • Warehouse Ensure optimization and continuous improvement of all operational processes according to the global standards. "Operational excellence" is the ultimate goal. Analyze on a regular basis data’s relating to operational KPI and make sure that defined actions will reach the targets. Ensure a structured information exchange between all relevant departments (meeting culture). Mandatory to follow preventive maintenance activities Responsible for budgeting, KPI planning, capacity, resource planning and investment planning. • Budget total costs and plan key figures, especially in terms of capacity and investments • Conduct reporting: target vs. actual comparison • Prepare investment decisions for local and regional management team Ensure optimum customer support and optimization of the whole supply chain • Customer service, periodical meetings • Optimization of logistics chain • Professional complaint management Perform in compliance with quality, health & safety and environmental standards • Actively implement and comply with the principles of quality management, safety features and equipment as well as environmental protection and fire prevention. Responsible for team development • Personnel support (recruiting, appraisal interview, career planning, work environment etc.) • Personnel development (training need assessment, education, succession planning etc.) Create a transparent operational organization in cooperation with the HR Manager. • Prepare a clear organizational chart and provide valid job descriptions • Decide on management structure and implement the principal "leading by targets" • Secure continuous and on schedule development of the organization • Ensure that correct policies and procedures are in place in order to allow staff to perform Communication: • The Operations Manager represents the company towards the public authorities and is responsible for the compliance with the regulatory framework. • Use discretion when dealing with impact of problems on the capacity of plant to meet production schedule • Communicate impact of problems to clients as soon as possible and what corrective measures have been taken • Coordinate the investigation of complaints and ensure that feedback is given to clients • Balance the commercial aspect in terms of costs with impact on clients and business when solving problems