Job Description
Operations and Documentation Specialist in a freight forwarder company:
The job description includes but is not limited to the below tasks:
● Corresponding with agents, customers, and cooperation with related sales experts.
● Handling air, sea, overland, and transit shipments.
● Managing and monitoring export and import procedures and documentation and all related matters.
● Updating sales experts and clients about the latest shipment status.
● Handling customer inquiries and quotations (Correspondence with agents).
● Preparing necessary or requested reports for management.