Job Description
- Keeping in touch with potential and actual customers;
- Providing CBF/Load list/TDR/operation details , …
- Serve as the customer’s advocate by understanding customer requirements/expectations and act as a liaison between the customer and business representatives.
- Respond to all client inquiries regarding updated status of order(s), by e-mail or phone, depending upon the client’s preference and/or the time-sensitivity of the order