کارشناس noc

کاسپین

منتشر شده 4 سال پیش

Job Description

Monitor Systems: Monitor the performance and capability of computer systems using diversified tools. Figure out the malfunctioning of hardware, software, and environmental alerts. Troubleshoot Problems: Troubleshoot the issues, within their defined areas. NOCs generally have standard operating procedures (SOP) that the NOC engineer will closely follow. This may include coordinating with Develoeprs, DevOps, SecOps, or other IT teams for a solution. Tracking Issues: In response to incidents, the NOC engineer should carefully track and document all defects and resolutions in detail. Report Incidents.

Requirements

1 to 3 years of related work experience Work in 24/7 environment with the ability to work second/third shifts, weekends, and holidays. Acceptable level of knowledge about Networking, Operating systems (Specially Linux) Any IT certification is a plus (LPIC - CCNA) Ability to communicate with all levels Ability to handle and prioritize outage and network issues efficiently and effectively Ability to perform and communicate well in high-pressure situations Ability to document and articulate technical recommendations to a variety of audiences and skill levels A basic understanding of ITIL Strong teamwork, interpersonal skill and interested in knowledge upgrading

Employment Type

  • Full Time

Details

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