کارشناس NOC

افرانت تهران

منتشر شده 2 سال پیش

سمت شغلی

شرکت

حقوق

آمار رزومه‌های ارسال شده

Job Description

● Troubleshoot, analyze, and diagnose problems. ● Communicate with customers to identify requirements. ● Monitor network performance to determine whether adjustments need to be made. ● Responsible for accurate request and incident ticket updates and timely. communication during the life-cycle of the incident ticket. ● Configuration of routing and switching equipment, PTP Radio, and firewalls. ● Maintain reporting, documentation, issue resolution, communication, and client satisfaction. ● Working hours: Day and night shifts.

Requirements

● Bachelor’s degree in Computer Science or similar field required. ● 3 years of experience in Datacenter and Service Provider. ● Knowledge and experience with enterprise networks, switching, and routing protocols such as ISIS, BGP. ● Perfectly familiar with the concepts of MTCRE and CCNP. ● Hands-on experience with Mikrotik platforms and PTP Radio. ● Familiar with Firewall concepts and devices. ● Ability to work well with other groups to implement the functional networks. ● Familiar with monitoring software including Zabbix, PRTG, NetFlow Analyzer, and EventLog Analyzer. ● Ability to effectively prioritize and execute tasks in high-pressure situations. ● Must have a good understanding of ITIL concepts. ● Familiar with ticketing systems. ● Intermediate English knowledge.

Employment Type