NOC Expert

Afranet Tehran

Posted 9 days ago

Job Description

• Communicate with customers to identify requirements • Monitor network performance to determine whether adjustments need to be made • Be responsible for accurate request and incident ticket updates and timely communication during the life-cycle of the incident ticket • The configuration of routing and switching equipment ,PTP Radio and firewalls • Maintain reporting, documentation, issue resolution, communication, and client satisfaction • Working hours: Day & Night Shifts.

Requirements

• Bachelor’s Degree in Computer Science or similar field required • 3 years of experience in Datacenter and Service Provider • Must have an aptitude for troubleshooting, analyzing, and diagnosing problems • Knowledge and experience with enterprise networks, switching and routing protocols such as ISIS,BGP • Hands-on experience with Mikrotik platforms and PTP Radio • Familiar with Firewall concepts and devices • Ability to work well with other groups to implement functional network • Experience in monitoring software including OP Manager, PRTG, NetFlow Analyzer and Event Log Analyzer • Ability to effectively prioritize and execute tasks in a high-pressure situation • Must have good understanding of ITIL concepts • Familiar with Ticketing Systems • Perfectly familiar with the concepts of MTCRE and CCNP • Intermediate English Knowledge

Job Category

  • IT - Network Administration

Employment type

  • Full Time

Seniority

  • Junior Professional

Job Category

  • IT - Network Administration

Employment type:

  • Full Time

Educations:

  • Engineering (Computer)
  • Computer & Information Sciences

Seniority:

  • Junior Professional

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