کارشناس پشتیبانی مشتریان سازمانی

های وب تهران

منتشر شده 2 سال پیش

Job Description

● Monitoring and ticketing. ● Troubleshooting. ● Following problems and presenting solutions. ● Setting up telecommunication centers, infrastructure, 4G pop sites. ● Documentating, presenting, and updating reports. ● Following all subscribers' issues. ● Testing equipment for replacement or development.

Requirements

● Perfectly familiar with networking concepts. ● Mastery and work experience with Mikrotik and Cisco. ● Perfectly familiar with CCNA. ● Perfectly familiar with MTCNA. ● Familiar with monitoring software like Cacti-Solar-Zabbix. ● Ability to work in rotating shifts (Days and nights).

Employment Type

  • Full Time

Details

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