کارشناس یادگیری و توسعه

نقش اول کیفیت Tehran

منتشر شده 3 سال پیش

Job Description

● Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors or customer representatives. ● Offer specific training programs to help workers maintain or improve job skills. ● Develop alternative training methods if expected improvements are not seen. ● Coordinate recruitment and placement of training program participants. ● Design and develop creative, high-quality, interactive learning content for remote and classroom training including lesson plans, facilitator guides, participant materials, videos, practical exercises, engaging activities, training handouts, interactive e-learning and evaluations. ● Evaluate training materials prepared by instructors, such as outlines, text, or handouts. ● Offer specific training programs to help workers maintain or improve job skills. ● Schedule classes & courses based on availability of classrooms, equipment, and instructors. ● Negotiate contracts with clients, including desired training outcomes, fees and expenses. ● Provide follow-up coaching, ongoing support and refresher training as required. ● Maintain accurate and up-to-date case files documenting client goals, activities, and interventions. ● Monitor, evaluate and record training activities and program effectiveness. ● Provide recommendations for improvement of the effectiveness of training programs. ● Ensure all recurring learning programs are updated on a regular basis to encompass program, product, service delivery, procedural and technology changes. ● Develop effective project plans to facilitate the building of learning programs and curriculum to close gaps identified. ● Provide advice and guidance to business groups on design challenges, assesses performance gaps and recommends solutions on principles, programs, approaches, and mediums. ● Devise programs to develop executive potential among employees in lower-level positions. ● Analyze different types of employees based on their performance and potential and categorize them in order to distinguish high potential ones (HiPos). ● Discuss career opportunities with high potentials on the regular basis. ● Develop specialized program for talents and key employees through development centers. ● Provide individualized instruction and tutorial or remedial instruction. ● Propose high potentials to newly created challenging job vacancies (Rotation & Promotion). ● Cooperate with the external vendors and designs tailor made programs for the development of high potentials. ● Design the mentoring and coaching methodology based on ACs and performance evaluation results. ● Build the network of internal and external coaches and mentors. ● Prepare and propose succession planning policy based on organization strategy. ● Design and conduct effective leadership development models. ● Execute the company’s Learning and Development strategy and manage the development of a robust talent pipeline for key roles at the company through effective high potential management, leadership development, and succession planning. ● Evaluate management development programs to ensure effectiveness of results. ● Consult with key people to develop their IDP based on feedback reports and AC results. ● Prepare and maintain IDP result updates in order to analyze each development nominates’ progress line. ● Consult with key people for identifying the best activities and practices for development.

Requirements

● General culture in all HR areas. ● Being familiar with learning theories and concepts. ● Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion. ● Being familiar with leadership models, concepts and practices. ● Telecom industry understanding. ● Communication skills (Both oral and written). ● Curiosity. ● Anticipation and adaptation. ● Listening and empathy Skills. ● Creativity and innovation. ● Influence and persuasion. ● Relationship building. ● Analytic thinking. ● Problem solving skills. ● At least 5 years of related experience and BS degree in technical fields. In case of having an associated degree should have at least 7 years of related experience. ● According to Iranian Job Classification Principles, replacement of Working Experience and Education is also possible for this position.

Employment Type

  • Full Time

Details

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