کارشناس امور مشتریان

Job Description

● Responsible for optimum, fair, and strategic distribution, in collaboration with distributors’ branches in assigned regions. ● Strong follow-up with distributors’ branches and managing their sales and stock level. ● Close follow-up implementing Abidi sales strategy in distributors’ branches and guarantee Abidi product priority for distribution company through a win-win collaboration. ● Strengthen alignment between distributors and local FDOs to accelerate providing distribution plans and enhance distribution effectiveness align with universities deputies (local FDOs) and Abidi strategies. ● Secure on-time product availability by accurate, and agile product distribution to prevent both stock out and product pile up in any region and support the sales team to expand the market besides resolving complaints of sales and services raised by the stakeholders. ● Support and alignment with the sales team, especially DSMs, facilitate the sales process, enhance availability and reinforce them to put time focusing on KOLs and prescription generation and expand the market. ● Analyze target market in order to identify new target accounts based on monthly sales reports or patient needs to establish an effective relationship ● Hold regular meetings with stakeholders like supply chain and FDA in collaboration with other departments within the company. ● Provide monthly reports in order to monitor competitors' activities based on their delta stock beside taking agile reaction by correcting allocation in case of any shortage.