مدیر امور مشتریان

میاره تهران

منتشر شده 2 سال پیش

Job Description

We are looking for a skilled key account manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements. Responsibilities: ● Develop trust relationships with a portfolio of the most important clients to ensure they are happy and cared for with the service. ● Acquire a thorough understanding of key customer needs and requirements. ● Expand the relationships with existing customers by continuously proposing solutions that meet their objectives and requests. ● Ensure the correct products and services are delivered to KAs in a timely manner. ● Serve as the link of communication between key KAs and internal teams. ● Resolve any issues and problems faced by KAs and deal with complaints to maintain trust. ● Play an integral part in generating new sales that will turn into long-lasting relationships. ● Prepare regular reports of progress, performance, and forecasts to internal and external stakeholders using key account metrics. Terms of cooperation: ● Company scope: Near Punak. ● Flexible working hours. ● Talented colleagues and an interesting work environment. ● Timely pay. ● Free supplementary health insurance. ● Interesting loans to employees. ● Annual bonuses. ● Military service benefits.

Requirements

● Proven experience as a key account manager. ● Experience in sales and providing solutions based on customer needs. ● Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels. ● Excellent organizational skills. ● Ability in problem-solving and negotiation. ● Bachelor's degree in Business Administration, Sales, or relevant fields. ● Strong follow-up approach and result-oriented (AKA an agile doer). ● Familiar with data interpretation and ability to prepare intermediate reports.

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