Job Description

• Execute upgrades or deployment of application (software) packages and remote distribution to workstations and users. • Ensure database management for new product is conducted according to IT policies. • Coordinate IT tools maintenance with monitoring of incidents and problems for quick resolutions. • Provide support and training to layer 2 engineers. • Set up KPI performance and report timely on the performance. • Anticipate and ensure execution for upgrades or deployments of application (software) packages and remote distribution to workstations and users. • Ensure database management for new product is conducted according to IT policies. • Coordinate IT tools maintenance with monitoring of incidents and problems for quick resolutions. • Provide support and training to layer 2 engineers. • Coordinate IT tools maintenance with monitoring of incidents and problems for quick resolutions. • Set up KPI performance and report timely on the performance. • Anticipate and ensure execution for upgrades or deployments of application (software) packages and remote distribution to workstations and users.